Strategically located on both coasts, RCF's warehouses and processing centers are designed to deliver better cost control and optimized shipping efficiencies:
- Close to key East and West Coast ports in New York, New Jersey and Long Beach California
- Over 1,300,000 Sq, foot Capacity
- State of the Art Technology and Inventory Systems
- Radio Frequency (RF) Live Data Scanning
- Clean, Fully-Racked
- Safe, Secure, PCI Compliant
RCF offers flexible and fully integrated order processing for promotions, retail distribution, direct response, catalog and e-commerce.
- Timely order processing
- Sophisticated processing and tracking system
- Lowest cost shipping
- Accurate, real time reporting
A fulfillment operation is much more than just picking, packing and shipping. The totality of each project requires a customized and dedicated process, including;
- A dedicated and responsive project team
- Timely order processing
- Real time reporting
- Product and data security
- Optimized shipping solutions
The importance of accessing accurate project data in real time is of growing importance to companies looking to track programs and make on the fly adjustments to improve results and find efficiencies. With RCF's proprietary processing and on-line reporting system, our clients can tune in real time for on the spot snapshots of a program's progress.
- Customer and project specific customization
- Real time monitoring
- On demand reporting
- Secure log in and 24/7 access
- Integrates both East and West coast operations
E-commerce continues to grow in consumer acceptance and usage. RCF is committed to staying at the forefront of this sales channel revolution. By employing cutting edge technology and the latest web marketing tools and techniques our goal is to combine the best consumer experience with the best customer value.
- Site design and development
- Shopping cart integration
- Administration
- Online marketing
- Integrated order processing
A fulfillment operation has to be truly scalable and adaptable when it comes to managing programs for Catalog and Direct Response TV marketers. RCF is agile and able to quickly respond to the diverse products, timelines and processing demands of these high profile consumer programs.
- Warehousing, Inventory Control, Order Fulfillment and Reporting for;
– DRTV infomercials
– Shopping channels
– Catalog marketing
– Continuity Programs
RCF offers Award Winning Retail Distribution and EDI solutions for businesses of all sizes. Our EDI services are fully integrated with our order processing so that all customer and order information is readily accessible.
- Integrated data and order processing
- Transaction management
- Multiple transaction types
- Vendor Compliance
- EDI and Non-EDI Distribution
- Inventory tracking reporting and alerts
RCF designs and develops customized call center solutions that are specific to your project requirements. Representatives are trained, seasoned and proven performers dedicated to knowing your product or service and understanding consumer behavior.
- Custom order entry
- Web access
- Scalable answering and routing
- Caller ID
- Real time reporting
- Automated outbound calling
- Call Recording
- Bi-lingual
RCF was designed for scalability, adaptability and flexibility in our operations, capacity, processes and manpower. Our adjustable infrastructure is the ideal solution for flawless execution of kitting, assembly and specialty fulfillment projects.
- Product Sourcing
- Special pack-outs
- Safe handling for fragile items
- Kit presentation attention and care
Trial size samples vary in size, packaging needs, safety parameters and automated insertion machinery requirements. RCF's experience with both standard and challenging sample fulfillment programs allows you to tap into our knowledge and capacity so you can achieve the best results.
- Sample program development
- Sample packaging and fulfillment
- State of the Art Automated insertion equipment
- Postage and mailing efficiency
RCF brings our direct mail expertise together with our lettershop technology, quality printing production and mailing list management to assure timely, cost efficient delivery for your program.
- Inkjet, laser, or label addressing
- Inserting
- Matched-mail
- Tabbing
- Glue dotting
- Folding
- Hand assembly and special projects
- Postage management, manifesting and discounting
RCF provides a complete portfolio of freight services from both coasts. From express shipping to economy class, our customers receive flexible, customized shipping options that always strike the perfect balance of cost effectiveness and delivery schedule assurance.
Through our partnership with BTX Air Express, state of the art facilities on both coasts, the most sophisticated systems and reporting technologies, RCF is positioned to be a reliable logistics performance partner. Before we determine warehouse location or shipping methods, we consider a number of distribution pipeline variables in order to optimize zone patterns for your product:
- Parcel weights and characteristics
- Best way, best cost shipping scenarios
- Transit time and delivery requirements
- Cost ramifications of east vs. west coast warehousing
- Best supply chain path management strategy
- Foreign manufacturing, freight forwarding, U.S. porting and drayage
As a result of the large volume of packages we ship daily, RCF obtains favorable discounts on shipping costs that we pass through directly to our clients. In addition, through our partnership with BTX Air Express and contracts with other major carriers, we can access significant discounts from published rates.
Domestic Services –
Global Services –
Ground –
Sea –
Air –
Home Delivery